Specialized Track
CRM (Customer Relationship Management)
Master the art of managing customer lifecycle directories, dynamic loyalty point configurations, custom AIT / SMS blast campaigns, and support ticket dashboards.
What You'll Learn (Syllabus)
Perfect for retail managers and branding specialists looking to boost repeat customer visits through data-driven loyalty programs.
CRM Module 1
Customer Profile Directories & Tiered Classifications (Gold, Silver, VIP)
CRM Module 2
Personalized Loyalty Points Configurations & Automatic Rewards Calculations
CRM Module 3
Promotional SMS Campaign Blasters, Dynamic Coupons, and Support Desk Logs
Modular Progression Timeline
Step-by-step roadmap designed to guide you from basic system understanding to expert audit validation.
1
Join Track
Register Profile2
Learn Modules
Attend Classes3
AI Quiz Audit
Validation Exam4
Certified License
Registry Listed
Flow: Customer Acquisition -> Profile Classification -> Loyalty Accumulation -> Retention Campaign
Track Summary
Course Tuition
BDT 1000
Duration
2 Weeks (6 Hours)
Class Schedule
Sun/Tue 7:00 PM - 8:30 PM
Certified Registry
Included
Weekly Schedule Matrix
Interactive weekly class allocations for this module track.